# What to Do If You Can't Make Outbound Calls (https://docs.voonami.io/docs/business-voice/what-to-do-if-you-cant-make-outbound-calls)

If you can receive calls but can't place them, try these steps first.

## Check Your Phone's Registration Status [#check-your-phones-registration-status]

- Look at your phone's screen for a "not registered" message or icon
- If it shows unregistered, see [What to Do If Your Phone Isn't Registered](/docs/business-voice/what-to-do-if-your-phone-isnt-registered)

## Check Do Not Disturb [#check-do-not-disturb]

DND blocks incoming calls, not outgoing ones, but it's worth confirming it isn't on. Dial `*79` to turn it off just in case.

## Still Can't Call Out? Contact Support [#still-cant-call-out-contact-support]

Please have the following ready:

- Your name and extension number
- The number you're trying to call, and the time you tried to make the call
- What happens when you try (silence, a busy tone, or an error message)