# Shipping Equipment to Our Data Centers (https://docs.voonami.io/docs/colocation/shipping-equipment-to-our-data-centers)

If you need to ship equipment to one of our facilities, here's how to get that process started.

### **Submit a Delivery Ticket** [#submit-a-delivery-ticket]

Before shipping anything, you'll need to submit a delivery ticket through the support portal so our team knows to expect your shipment.

1. Log into the support portal at [http://support.voonami.com](http://support.voonami.com)
2. In the left menu, navigate to **Colocation**
3. Expand the menu and click **Delivery Ticket**
4. Fill out and submit the form

Once submitted, our NOC team will receive your ticket and be in touch.

### **Shipping Addresses** [#shipping-addresses]

Please make sure to use the correct address for the facility your equipment is going to.

**SLC1 — Orem**   
Voonami, Inc.   
510 East Technology Avenue Bldg C, Suite C12  
Orem, UT 84097

**SLC2 — West Valley City**   
Voonami, Inc.   
2302 S. Presidents Drive  
Lincoln Building Suite F   
West Valley City, UT 84120

### **What Happens Next** [#what-happens-next]

After your ticket is submitted, our team will monitor the incoming shipment. Once your equipment arrives, we'll update your ticket to confirm receipt and reach out to schedule a time for you to pick it up.

### **Picking Up Your Equipment** [#picking-up-your-equipment]

Pickup needs to be scheduled in advance so we can make sure someone is available to assist you when you arrive. We'll work with you to find a time that works — just keep an eye on your ticket for our follow-up.

If you have any questions at any point, reply directly to your ticket and our team will get back to you.