Business Voice Star Codes
Star codes are used to control the PBX. You may define your own plan for star codes. However, all codes must have two digits and start with a star. The codes 00 to 60 are reserved for speed dialing.
For everyday codes in a shorter, printable list, see the Business Voice Quick Reference Card.
| Making Calls | Star Code |
|---|---|
| Redial | *66 |
| Call Return | *69 |
| Intercom:1 | *90 |
| Voicemail | Star Code |
|---|---|
| Send Voicemails as Emails(Activate) | *95 |
| Send Voicemails(Deactivate) | *96 |
| Go To Voicemail | *97 |
| Record New Greeting: | *98 |
| Clear Voice Message Indicator: | *99 |
| Transferring Calls | Star Code |
|---|---|
| Transfer:2 | *77 |
| Call Park:3 | *85 |
| Call Park Retrieve:3 | *86 |
| Call Pickup:3 | *87 |
| Call Center | Star Code |
|---|---|
| Agent Login3 | *64 |
| Agent Logout3 | *65 |
| Call Barge In:1 | *81 |
| Teach Mode:1 | *82 |
| Listen In:1 | *83 |
| ACD Outbound calling | *55 |
| Cellphone | Star Code |
|---|---|
| Call cell phone of the extension:1 | *00 |
| Retrieve call from cell phone: | *51 |
| Move current call to cellphone: | *52 |
| Call Forwarding | Star Code |
|---|---|
| Hot Desking: | *70 |
| Call Forward All (Activate):2 | *71 |
| Call Forward All (Deactivate): | *72 |
| Call Forward Busy (Activate):2 | *73 |
| Call Forward Busy (Deactivate): | *74 |
| Call Forward No Answer (Activate):2 | *75 |
| Call Forward No Answer (Deactivate): | *76 |
| Set night mode for domain accounts: | *80 |
| DND (Activate): | *78 |
| DND (Deactivate): | *79 |
| Recording | Star Code |
|---|---|
| Listen to automatic recordings | *58 |
| Anonymous Calls | Star Code |
|---|---|
| Block CID outbound (Activate): | *672 |
| Block CID outbound (Deactivate): | *682 |
| Block Anonymous Calls (Activate): | *88 |
| Block Anonymous Calls (Deactivate): | *89 |
| Miscellaneous | Star Code |
|---|---|
| Conference: | *53 |
| Show account balance: | *61 |
| Wakeup call: | *62 |
| Customer Originated Trace: | *63 |
| Clean up an extension: | *84 |
| Add White List: | *91 |
| Add Black List: | *92 |
| Room Cleaned: | *57 |
1 An extension number is required after these star codes.
2 A destination number (e.g. an external number) is required after these codes.
3 The argument is optional for these star codes.
4 These codes are used during a conversation; the tones are audible and can be heard by your connected party.