How to Use Redial, Call Return, Call Pickup, and Transfer
Quick codes and steps for redial, call return, pickup, and transferring a call from your desk phone.
These quick codes work from any desk phone on your system.
Quick Reference
| Feature | Code | What it does |
|---|---|---|
| Redial | *66 | Automatically redials the last number you dialed |
| Call return | *69 | Calls back the most recent incoming number |
| Call pickup | *87 | Picks up a call ringing on another phone in your pickup group |
| Transfer | Transfer button | Transfers your current call to another extension or number |
Redial the Last Number You Called
- Dial
*66
Call Back Your Last Incoming Caller
- Dial
*69
Pick Up a Call Ringing on Another Phone
If you're part of a pickup group, you can answer a call that's ringing on a coworker's phone from your own desk:
- Dial
*87
Transfer a Call
- During the call, press the Transfer button on your phone
- Dial the extension or number you're transferring to
- Press Transfer again to complete the transfer
For steps on the Vodia app as well, see How to Transfer a Call.