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Voonami
Business Voice

How to Access Your Voicemail

Set up your mailbox, check messages from your desk phone or off-site, and record a new greeting.

Set Up Your Voicemail Box (First-Time Setup)

Before you can receive messages, set up your mailbox:

  • Press the Message key on your desk phone, or dial *97
  • Follow the prompts to set your PIN (at least 4-5 digits)
  • Record your name and greeting when prompted

Check Your Voicemail From Your Desk Phone

  • Press the Message key, or dial *97
  • Enter your PIN when prompted
  • Follow the prompts to listen to, save, or delete messages

Check Your Voicemail From Another Phone or Off-Site

  • Dial your direct line
  • When your greeting begins, press * to interrupt it
  • Enter your PIN when prompted

Get Voicemails By Email (Optional)

Please reach out to our support team and we will be happy to get this set up for you. Once your email address is on file, you can turn voicemail-to-email on or off yourself with *95 (on) and *96 (off). If messages are not arriving, see What to Do If You're Not Receiving Voicemail Emails.

Record a New Greeting

  • Dial *98 and follow the prompts

Phone Models and Quick Start Guides

Match your Voonami Business Voice phone to its model and download the Yealink quick start guide.

How to Set Up Call Forwarding

Forward all calls, or only when you are busy or do not answer, including to your cell phone.

On this page

Set Up Your Voicemail Box (First-Time Setup)Check Your Voicemail From Your Desk PhoneCheck Your Voicemail From Another Phone or Off-SiteGet Voicemails By Email (Optional)Record a New Greeting