How to Set Up Call Forwarding
Forward all calls, or only when you are busy or do not answer, including to your cell phone.
Your phone can forward calls to another number under different conditions. Use the codes below from your desk phone.
Forward All Calls
- Turn on: dial
*71 - Turn off: dial
*72
Forward Only When You're Busy
- Turn on: dial
*73 - Turn off: dial
*74
Forward Only When You Don't Answer
- Turn on: dial
*75 - Turn off: dial
*76
Forwarding to Your Cell Phone
Each option above can forward to your cell phone number instead of another extension. Just enter your cell number (including area code) when prompted after dialing the code.
If you forward calls to an external number, see Changes to Caller ID on Forwarded Calls for how caller ID is displayed.