How to Connect to the Vodia App
Download the Vodia app, register your extension with a QR code, and access the user portal.
The Vodia App
Download the App
Select the link for your device to download the Vodia Phone app:
- iPhone (iOS): Vodia Phone App - App Store
- Android: Vodia Phone 2 - Apps on Google Play
- Windows and macOS
Locate Your QR Code
If you have your QR code PDF (self-service)
You should have received a PDF from our team with your unique QR code. If you have this PDF, follow the steps below:
- Open the PDF we sent you
- Locate the QR code on the page
- Keep it open on your screen. You'll scan it from the app in the next step.
If you don't have your QR code PDF
Please contact our support team.
- What to ask: "Please send me the QR code PDF for my extension."
- What happens next: Support will send you your QR code so you can continue with registration.
Register Your Extension
- Open the Vodia Phone app on your device
- Review and allow the requested permissions (Microphone, Notifications, and Camera are required for the app to function)
- Tap the QR Code icon within the app
- Point your phone's camera at the QR code in your PDF
- The app will automatically configure itself. Once you see a green status icon, you're ready to make and receive calls.
The User Portal
Use this to make calls from your browser, check coworkers' availability, and manage your own settings.
Access the Portal
- Self-service: If you already have your portal login, go to the link you were provided and log in.
- No login? Contact our support team and ask: "Please send a Welcome Email with my portal login for my extension."
What You Can Do From the Portal
- Make and receive calls from your browser
- See a company directory and real-time presence
- Manage forwarding and Do Not Disturb
- Retrieve parked calls and voicemail
Changes to Caller ID on Forwarded Calls
Due to updated carrier requirements, phone systems can no longer pass through the original caller’s phone number when forwarding calls to external numbers (such as mobile phones).
What to Do If Your Phone Isn't Registered
Restart the phone and check the Ethernet connection if your phone shows as not registered.

